What's included in the Special Constables’ Legal Advice Service?

There are three parts to the service:

PI Claimline - 0800 916 9005

If you’re injured in an accident either on or off duty, you can call the Specials’ PI Claimline to register a claim. Your family can too, even if they’re injured in a different incident.

Claims covered include injuries sustained in the course of active duty, any off duty incidents, road traffic accidents, safety training injuries, accidents occurring in police stations, clinical negligence and serious and fatal injuries.

You’ll pay nothing to pursue the claim, and you get to keep 100% of any compensation won.

The PI Claimline is available from 0800 – 2000 from Monday to Friday, and 0900 – 1600 on Saturday.

Criminal Assistance (24 hours) - 0800 916 9075

Although you’re upholding the law, occasionally in the course of your duties you may find yourself on the sticky side of it.

Your legal expenses insurance covers incidents including:

• Police station advice
• Advice in IPCC investigations
• Representation in Magistrates Court and Crown Court proceedings
• Representation at an inquest
• Misconduct proceedings

Civil Assistance
Civil proceedings, including allegations of assault, wrongful arrest, false imprisonment, malicious prosecution, misfeasance and trespass.

In the event of potential criminal or misconduct proceeding against you in the course of your duty, you can access a solicitor 24 hours a day, 7 days a week by calling the Criminal Assistance line.

Legal Helpline - 0800 884 0240

For advice in the event of discrimination allegations, breach of road traffic regulations or any other general legal matter, you can contact the Specials’ Legal Helpline for initial advice.

The Legal Helpline is available from 0800-2000 Monday to Friday, and 0900-1600 on Saturday.

Legal advice is provided by Russell Jones & Walker Solicitors who have over 50 years experience representing police officers and are experts in police regulations and working conditions. The insurance is provided by LIM Legal Insurance Management Limited, through Philip Williams, who both provide a similar service to police officers around the country – so you can be sure the help you’re getting is the best available for you.