Accidents involving potholes
We have helped thousands
to get back on the road and keep cycling
Keeping your family on the road
We can assist you with any accident or injury sustained while cycling
Whether cycling to or from work
Our experts are here to help with professional advice
Accidents Involving Potholes
If you’ve been involved in an accident caused by poorly maintained roads, it is important to follow the following steps:
- Take names, telephone numbers and addresses of at least two witnesses where possible
- If injured ensure that you seek medical advice from a hospital or your GP
- Photograph the accident scene, including the pothole, and any personal injuries
- Do not inform the local authorities until photographic evidence has been collected of the scene and, if the accident is serious, the cause of the accident has been witnessed by police and/or your solicitor
How to contact CTC Accident Line
Call us on:
0844 736 8452
This service is available 24 hours a day, 365 days a year.
or visit www.ctc.org.uk
Or start your claim using our simple online form
It’s important that you give us as much information as possible at this initial stage, that way we can make a speedy but accurate assessment of how best to proceed.

