Accidents Involving Potholes

If you’ve been involved in an accident caused by poorly maintained roads, it is important to follow the following steps:

  • Take names, telephone numbers and addresses of at least two witnesses where possible
  • If injured ensure that you seek medical advice from a hospital or your GP
  • Photograph the accident scene, including the pothole, and any personal injuries
  • Do not inform the local authorities until photographic evidence has been collected of the scene and, if the accident is serious, the cause of the accident has been witnessed by police and/or your solicitor

How to contact CTC Accident Line

Call us on:

    0844 736 8452

    This service is available 24 hours a day, 365 days a year.

    or visit www.ctc.org.uk

    Or start your claim using our simple online form

    It’s important that you give us as much information as possible at this initial stage, that way we can make a speedy but accurate assessment of how best to proceed.

CTC Accident Line

Call us 24 hours a day, 365 days a year on 0844 736 8452

Fill in our online form or visit

www.ctc.org.uk/accidentline 

What Clients say

CTC Accident Line did what it said on the tin. I thought making a claim for personal injury would be a long, uphill battle, but you proved me wrong. Very efficient and professional

CTC Member