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Accidents involving potholes

If you’ve been involved in an accident caused by poorly maintained roads, it is important to follow the following steps: 

  • Take names, telephone numbers and addresses of at least two witnesses where possible
  • If injured ensure that you seek medical advice from a hospital or your GP
  • Photograph the accident scene, including the pothole, and any personal injuries 
  • Do not inform the local authorities until photographic evidence has been collected of the scene and, if the accident is serious, the cause of the accident has been witnessed by police and/or your solicitor

How to contact CTC Accident Line 

Contacting us couldn’t be easier.  You may telephone our dedicated team on: 

0844 736 8452

This service is available 24 hours a day, 365 days a year.